Tables are data pulled from your integrations
Relationships allow you to relate your different sources of data
Formulas are used to run calculations on your data
Triggers are a set of conditions that set a Workbook into play
The trigger is set to look for cases that contain the keywords
Actions are events that take place once a Workbook is triggered
The action is made to set the priority field on the case in salesforce.
Write backs are used to sync a value back to a field from your data